Privacy Policy

Privacy Policy
Nordwood Collection
Last updated: [Insert Date]

1. Introduction

This Privacy Policy explains how Nordwood Collection collects, uses, and protects your personal data when you visit our website or make a purchase.

Nordwood Collection is operated by LDW Care. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with applicable laws, including the General Data Protection Regulation (GDPR).

Our website: www.nordwood-collection.com

2. Company Information

3. Personal Data We Collect

We may collect and process the following personal data:

a. Information you provide to us:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

b. Automatically collected data:

  • IP address
  • Browser type and device information
  • Website usage data (via cookies and similar technologies)

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders
  • To manage payments and prevent fraud
  • To communicate with you regarding your order
  • To provide customer support
  • To improve our website and services
  • To send marketing communications (only if you have opted in)

5. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Performance of a contract (processing your orders)
  • Legal obligation (e.g., tax requirements)
  • Legitimate interests (improving services, fraud prevention)
  • Consent (for marketing communications and certain cookies)

6. Sharing of Personal Data

We only share your data when necessary, including with:

  • Payment providers
  • Shipping and logistics partners
  • IT and website service providers (e.g., Shopify)
  • Legal or regulatory authorities if required by law

We ensure that all third parties respect the security of your data.

7. International Transfers

As we may sell worldwide, your data may be transferred outside the European Economic Area (EEA).

When this happens, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Working with providers that comply with GDPR standards

8. Data Retention

We retain your personal data only as long as necessary:

  • Order data: up to 7 years (for tax/legal obligations)
  • Customer accounts: until you request deletion
  • Marketing data: until you withdraw consent

9. Your Rights

Under GDPR, you have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us at: info@nordwood-collection.com

You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

10. Cookies

Our website (www.nordwood-collection.com) uses cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

  • Essential website functionality
  • Analytics (e.g., Google Analytics)
  • Marketing and advertising

You can manage or disable cookies through your browser settings.

11. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

14. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Email: info@nordwood-collection.com
Website: www.nordwood-collection.com
Address: Cleopatradreef 7, 3561RA Utrecht, The Netherlands

By using our website, you agree to this Privacy Policy.